Resizing and Returns

Resizing

 

To get an accurate ring size, visit a local jewellers to get measured. If you can’t get to a local jeweller, please purchase a ring sizer. Shipping within the UK is free.

 

Resizing charges start from £10 and there will be a charge for posting the item to you starting from £5 for UK and from £10 for worldwide shipping.

 

 

Returns

 

Please contact Hellcat Jewellery before returning any items.

 

Earrings can not be returned or exchanged due to hygiene reasons.

 

Changed your mind? If you are want to return or exchange your unworn jewellery (excluding earrings) within 2 weeks of receiving your order please email jo@hellcatjewellery.co.uk, to arrange delivery. Please note this only includes exchange on design, not ring size exchanges. Customers must pay postage costs of exchanges via recorded delivery.

 

Return Conditions

 

Returned goods must be in new condition, if the jewellery shows any signs of wear including scratches, items will be considered ineligible for refund. Make sure to include contact information with all returns.

 

For any further queries please email: sales@hellcatjewellery.co.uk